Senior Renewable Energy Integration Specialist
2 days ago
AD Energy Recruitment is partnering with a leading innovator in the field of Solar PV and IoT Solutions. Our client is revolutionizing Smart Energy/Solar Commercial & Industrial sectors through cutting-edge technology platforms, empowering businesses to make informed decisions and drive sustainable growth.
Job DescriptionWe are seeking an experienced Technical Solutions Engineer to ensure seamless integration and functionality of PV technology within our IoT platform and solutions. As a key member of our team, you will play a vital role in providing top-level support to clients, troubleshooting technical issues, and implementing effective solutions.
Key Responsibilities:
- Report directly to the Technical Service Lead
- Provide expert technical support to clients utilizing our IoT-based energy solutions, including the integration of PV technology, smart building applications, and sustainable energy products
- Diagnose and resolve complex technical issues related to energy management systems, solar installations, building management systems, and other IoT applications
- Collaborate closely with cross-functional teams to feedback customer technical insights and issues to enhance product functionality and optimize user experience
- Develop and maintain crucial technical documentation on aftersales, customer service, technical product matters – used for internal and external customers
- Stay abreast of industry trends and emerging technologies to continuously improve our offerings and support services
Requirements
- Technical Proficiency in IoT Systems: Advanced knowledge of IoT hardware and software, particularly related to energy management and smart building applications
- Industry Experience: Possess past experience directly supporting customers on the topic of hardware/software products relating to solar energy, PV, or smart energy installations
- Analytical Skills: Ability to analyze system data to identify trends, diagnose issues, and suggest efficiency improvements
- Communication Skills: Excellent verbal and written communication skills, necessary for effectively explaining technical details to both technical and non-technical stakeholders
- Customer Service Orientation: Strong customer service skills with a proven ability to resolve issues and maintain high levels of customer satisfaction
- Project Management: Experience in managing multiple tasks or projects with tight deadlines, showcasing strong organizational and time-management skills
Estimated Salary Range
$85,000 - $110,000 per year, depending on location and experience.
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