Head of Operations Manager

3 days ago

Bristol, Bristol, United Kingdom Self Injury Support Full time
About the Role

We are seeking an experienced and strategic Head of Operations to join our team at Self Injury Support. As a key member of our leadership team, you will play a pivotal role in ensuring the smooth running of our day-to-day operational services.

Key Responsibilities
  • HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
  • Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
  • Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
  • Leadership Support: Work closely with the CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
  • Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
  • Team Leadership: Lead, inspire, and develop the operations team, instilling a culture of collaboration and continuous improvement.
Requirements
  • Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
  • Strong leadership and people management skills, with the ability to inspire and motivate a team.
  • Experience in budget management, financial reporting, and ensuring financial sustainability.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
  • Strong understanding of compliance, governance, and risk management.
  • Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.
Why Self Injury Support?

We are a passionate and supportive team, working in a rewarding role where you'll directly contribute to improving the lives of vulnerable individuals. This is an opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.

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