Tech Implementation Project Lead

3 days ago


London, Greater London, United Kingdom Urban Digital Recruitment Ltd Full time
Job Overview

As a Client Onboarding Manager at Urban Digital Recruitment Ltd, you will play a critical role in delivering exceptional client experiences through seamless technology implementations. This exciting opportunity involves leading cross-functional teams to design, implement, and deliver innovative software solutions that drive business growth.

Your primary responsibility will be to own the full customer onboarding and solution implementation process, ensuring that clients receive expert support every step of the way. With your extensive project management expertise and exceptional stakeholder management skills, you will navigate complex projects with ease and efficiency.

Responsibilities:

  • Leverage project management methodologies to develop and execute comprehensive implementation plans.
  • Build strategic relationships with clients to understand their unique needs and expectations.
  • Lead the development of tailored onboarding strategies that maximize client satisfaction and retention.
  • Establish key performance indicators (KPIs) to measure project success and continuously improve processes.

Requirements:

  • Demonstrated success in delivering large-scale software implementations.
  • Proven track record of effective project management and stakeholder engagement.
  • Excellent communication and interpersonal skills.
  • Experience working with CRM and ERP systems.

Salary: To £75k (London/Hybrid)



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