Service Desk Technician

22 hours ago


Diss, Norfolk, United Kingdom This is an IT support group Full time

CVS Group plc is a dynamic and inclusive organization that values diversity and innovation. Our IT support team plays a vital role in ensuring seamless operations across our global network.

We are looking for a skilled Service Desk Analyst to join our team, providing expert support and assistance to our staff. The ideal candidate will have experience working in a similar role, strong problem-solving skills, and excellent communication abilities.

The key responsibilities include:

  • Managing IT tickets and resolving issues promptly
  • Collaborating with other teams to deliver solutions
  • Performing daily system checks and highlighting issues
  • Creating knowledge articles to improve team efficiency

We offer a comprehensive benefits package, including a generous salary range of £27,000-£31,500, 6.6 weeks' holiday, and opportunities for growth and development.



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