Bristol Eye Hospital Front Desk Professional
3 days ago
We are seeking an exceptional individual to join our team as a Digital Receptionist at University Hospitals Bristol NHS Foundation Trust. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing excellent patient care and administrative support.
As a Digital Receptionist, you will be the first point of contact for patients and visitors attending the Emergency Department. You will demonstrate a high level of professionalism, care, courtesy, and respect when greeting patients, making them feel welcome and comfortable.
Your key responsibilities will include booking patients into the department, answering telephone queries, and undertaking various administrative duties to support the effective running of the department. You will work closely with our team to ensure seamless communication and efficient service delivery.
Main Responsibilities- Welcome patients and answer their queries in a polite and courteous manner.
- Book patients into the department using our trust IT system.
- Carry out basic admin tasks such as typing letters, photocopying, and answering phone calls.
- Discharge patients off the IT system once fully trained.
You will also have the opportunity to improve your skills and knowledge through training and development, ensuring you stay up-to-date with new developments and technologies.
We offer a competitive salary of £23,615 per annum, reflecting the importance of this role in delivering exceptional patient care and administrative support.
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