Account Manager
4 weeks ago
About the Role
GRAHAM Group is seeking a skilled Account Manager to oversee the delivery of services across client contracts.
The ideal candidate will be responsible for delivering 'best in class' services delivery experience to clients, leading a team to ensure contract compliance and adherence.
Key Responsibilities:
- Oversee the delivery of services across client contracts
- Lead a team to ensure contract compliance and adherence
- Develop a new business pipeline and deliver sales in line with target
- Operational delivery of existing contracts, including mobilisation and implementation of new contracts and projects
- Provide technical support to clients and marketing teams
- Provide consultancy services and technical advice to clients
- Ensure delivery of a consistent and technically compliant service in line with the company's internal quality management systems
- Manage and support an established operational team
- Build and maintain successful relationships with clients, staff, and internal departments
- Ensure compliance with operational, health, safety, and environmental policies
- Produce reports on all aspects of contracts, operational, performance, and business efficiency
About GRAHAM Group
GRAHAM Group is a leading Total FM provider in the UK, committed to enhancing the experience and making the lives of our clients' easier.
We are a trusted partner, dedicated to investing in our people and creating the conditions for them to excel.
What We Offer
- Up to 36 days paid annual leave
- Excellent company pension
- Free life assurance
- Training and development opportunities
- Discounted private health care scheme
- Discounted gym membership
- BUPA health assessments
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