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Senior IT Support Engineer

2 months ago

Potters Bar, Hertfordshire, United Kingdom Hott Source Full time
Job Title: Senior IT Support Engineer

We are seeking a highly skilled Senior IT Support Engineer to join our team at Hott Source. As a key member of our IT department, you will be responsible for providing technical support and guidance to our staff, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:

  • Provide technical support and guidance to staff on IT-related issues
  • Configure and maintain Windows Server, Windows 10/11, and macOS environments
  • Deploy and secure networks, including Cisco Routers/Switches/Firewalls/Meraki
  • Implement and manage Azure, VMware/Hyper-V, and Storage solutions
  • Develop and maintain backup and disaster recovery strategies

Requirements:

  • Windows Server, Windows 10/11, and macOS administration experience
  • Strong knowledge of Microsoft 365, Entra ID, OneDrive, SharePoint, and Azure
  • Networking and Security expertise, including Cisco Routers/Switches/Firewalls/Meraki
  • Experience with VMware/Hyper-V and Storage solutions
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Flexible/hybrid work schedule
  • Mature environment with minimal micro-management
  • Paid IT vendor certifications
  • Mental health days and private medical cover

Why Join Us:

Hott Source is a dynamic and growing company that values innovation and teamwork. As a Senior IT Support Engineer, you will have the opportunity to work on exciting projects, develop your skills, and contribute to the success of our organization.