Attendance Support Specialist

3 weeks ago


Manchester, United Kingdom Elizabeth School of London Full time
Job Overview:

The Attendance Support Specialist will play a vital role in enhancing student success at Elizabeth School of London. This position involves collaborating with stakeholders to coordinate support functions, monitor student performance, and develop strategies to improve attendance patterns.

Main Responsibilities:
  • Monitoring Student Performance: Develop and implement methods for tracking student attendance records and progress, ensuring accurate data management and timely communication.
  • Supporting Student Progression: Coordinate and assess student progression and retention rates, identifying areas for improvement and implementing targeted interventions.
  • Enhancing Student Engagement: Organize activities aimed at improving consistent attendance patterns, providing guidance on course selection and academic progression.
  • Collaboration and Communication: Work closely with partner universities to manage student data accurately and efficiently, ensuring effective communication regarding student engagement.
Requirements:
  • Education and Qualifications: Bachelor's degree from a recognized university; Customer Service Qualification desirable.
  • Experience and Knowledge: Competency in Excel and Google Suite tools; knowledge of customer service standards; ability to prioritize deadlines and maintain accuracy.
Benefits Package:
  • Annual leave (5.6 weeks) + bank holidays;
  • Workplace pension scheme;
  • Statutory Sick Pay (SSP);
  • Statutory maternity/paternity pays;
  • Career development opportunities;
  • Training and self-development opportunities;
  • Gym membership discounts;
  • Retail discount schemes;
  • Cinema discounts;
  • Grocery discounts;
  • Cycle to work;
  • Investing and savings opportunities;
  • Financial wellbeing – personal debt advise;
  • Financial wellbeing education;
  • My Mind Pal (mental fitness)

Salary: £25,000.



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