Income Enforcement Specialist
1 day ago
We are seeking an experienced Income Enforcement Specialist to join our team on a permanent basis. The role involves providing legal enforcement services to our Income Services Department, including the preparation, issuance, and enforcement of Rent Possession and Money Claim proceedings related to rent arrears and debt owed to PA Housing.
Responsibilities:
- Prepare Court proceedings for the Income Team using `Possession Claims Online`, `Money Claim Online`, and manual processes as needed.
- Negotiate payment arrangements to help prevent evictions, support residents through the legal process, and provide general tenancy sustainment support.
- Act as the first-point-of-contact liaison with external contractors representing PA Housing in Court.
- Represent PA Housing in Court, litigation, tribunal, or other proceedings regarding rent arrears and debt.
Requirements:
- Excellent knowledge of statutory and contractual issues related to income and debt recovery, including court/legal processes and the pre-action protocol.
- Experience in a target-driven operational environment and customer service, especially in housing associations or public service organizations.
Benefits:
- Estimated annual salary: £38,000 - £45,000 based on location and experience.
- 26 days annual leave plus bank holidays, with options to buy or sell additional leave.
- Flexible schedules and hybrid working, subject to business needs.
- Performance-related pay with bonuses for achieving targets and compliance tasks.
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