Department Team Lead
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Department Coordinator to join our team at Halfords Group PLC. As a key member of our sales floor leadership team, you will be responsible for the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to our customers.
Key Responsibilities:
- Supervise and coach a small team to deliver exceptional customer service and sales results
- Support the store management team to enable the best service delivery to our customers
- Take on key holder responsibilities and ensure all in-store security and stock loss procedures are followed
- Develop and implement training plans to upskill colleagues and drive sales growth
- Work closely with the sales floor leadership team to achieve sales targets and improve customer satisfaction
What We Offer:
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Store discount and employee benefits
- Supportive and collaborative team environment
- Flexible working hours and opportunities for work-life balance
Requirements:
- Experience of supervising or leading a small team
- Experience of delivering great customer service in a retail sales or services business environment
- Experience of delivering on-the-job training and coaching to others
- Experience of working to tight deadlines and achieving exceptional results against sales targets
What We're Looking For:
We're looking for a motivated and experienced Department Coordinator who is passionate about delivering exceptional customer service and sales results. If you have a proven track record of success in a similar role and are looking for a new challenge, we'd love to hear from you.
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