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Team Lead

2 months ago

Grimsby, North East Lincolnshire, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly skilled and experienced Team Lead to join our team at the Ministry of Justice. As a key member of our leadership team, you will play a critical role in helping us deliver justice and excellent administrative support to our service users, judiciary, and management.

Key Responsibilities
  • Lead a team of administrative staff to deliver excellent customer service and achieve effective performance
  • Contribute to the delivery of operational, performance, and service standard targets
  • Provide statistical data for the management team and judiciary
  • Monitor and analyse performance areas and trends, conducting ongoing reviews of procedures and work practices
  • Recommend improvements, navigate change, and manage the implementation of new initiatives and legislation
Requirements
  • IT proficient with the ability to learn and adapt to different technologies and software packages
  • Ability to motivate and support your team to deliver excellent customer service
  • Standard full-time working hours are 37 hours per week, with flexibility to work part-time, flexible, or job-sharing patterns
What We Offer
  • Annual leave of 25 days on appointment, increasing to 30 days after five years' service
  • Pension scheme options
  • Extensive range of training and development opportunities
  • Employee-run networks for diversity and inclusion

We are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. If you require any assistance, please contact us.