Restaurant Operations Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Prezzo Full time

Key Roles and Responsibilities:

Drive Performance: As an Assistant Restaurant Manager at Prezzo, you will be responsible for driving the performance of our restaurant in terms of sales, team engagement, and customer satisfaction.

Leadership: You will be a natural leader, able to motivate and develop your team to achieve their full potential. This includes providing coaching, training, and feedback to ensure that your team is equipped to deliver exceptional customer service.

Customer Service: You will be the face of Prezzo, ensuring that every customer leaves wanting to return. This includes responding to customer complaints, resolving issues, and providing personalized service to our guests.

Team Management: You will be responsible for managing a team of servers, bartenders, and kitchen staff, ensuring that they are working together effectively to deliver a seamless dining experience.

Financial Management: You will be responsible for managing the financial aspects of the restaurant, including controlling labor costs, managing inventory, and achieving budget targets.

Training and Development: You will be responsible for providing training and development opportunities to your team, ensuring that they have the skills and knowledge required to succeed in their roles.

Business Operations: You will be responsible for managing the day-to-day operations of the restaurant, including managing suppliers, maintaining facilities, and ensuring that the restaurant is running efficiently.

Award-Winning Employer: Prezzo is an award-winning employer, recognized for our commitment to employee well-being, diversity, and inclusion. We offers a range of benefits, including 50% off food and drink, free meals on shift, and access to apprenticeships.

Join Our Family: As a Prezzo team member, you will be part of a dynamic and supportive team, working together to deliver exceptional customer service and drive business success.



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