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Claims Specialist

2 months ago


Birmingham, Birmingham, United Kingdom MBA Full time

Job Opportunity at MBA

About the Role

We are seeking a highly motivated and experienced Claims Specialist to join our Liability team at MBA. As a Claims Specialist, you will play a critical role in managing a mixed portfolio of Liability claims, ensuring SLA compliance, and contributing to KPI targets.

Key Responsibilities

  • Manage a diverse portfolio of Liability claims, ensuring timely and effective resolution.
  • Collaborate with clients and brokers to provide exceptional customer service and support.
  • Adhere to company guidelines and external regulatory requirements in all adjusting activities.
  • Contribute to the development and implementation of strategies to improve claims handling processes and outcomes.

Requirements

  • Proven experience in insurance claims handling, preferably in a Liability claims environment.
  • Strong analytical skills, with the ability to research and apply relevant statutory duties and case law.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, brokers, and internal stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.

What We Offer

  • A competitive salary and benefits package, including a company car or car allowance.
  • Full funding for further insurance qualifications and professional development opportunities.
  • A generous annual leave package, including 25 days of paid leave, plus bank holidays and a day off for your birthday.
  • A comprehensive pension scheme and life assurance at 4x basic salary.
  • Comprehensive health benefits, including dental and cash plans, and an Employee Assistance Program to support your wellbeing.
  • Season ticket assistance for your commute and opportunities for career growth and development.