Arts Venue Ambassador

Company Overview

The Harbour Arts Centre is a vibrant and dynamic arts venue in Irvine, with a diverse range of events and activities.

We are seeking a Visitor Services Assistant to join our friendly and experienced team, providing excellent customer service and support to visitors, colleagues and partners.

Salary:
Estimated salary: £19,000 - £22,000 per annum (pro rata for part-time), dependent on experience.

Job Description
As the first point of contact for visitors, you will be responsible for ensuring a positive and enjoyable experience for all. This includes providing information about the centre's programme, responding to queries and resolving issues promptly and professionally.

Required Skills and Qualifications
* Passionate about arts and culture,
* Excellent communication and interpersonal skills,
* Ability to work under pressure and as part of a team,
* Flexible and adaptable approach,
* Experience working in a customer-facing role (desirable).

Benefits
* Opportunity to work in a dynamic and creative environment,
* Competitive salary and benefits package,
* Professional development and training opportunities,
* Collaborative and supportive team environment.

Others
* The post requires flexibility to work Fridays and Saturdays (14 hours).
* North Ayrshire Council uses behavioural based approach throughout the recruitment process.

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