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Credit Controller

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time

About the Role

The Nigel Wright Group is seeking an experienced Credit Controller to join their team on a permanent basis. As a key member of the team, you will be responsible for managing the income collection process, ensuring timely payments, and maintaining accurate records.

Main Responsibilities

  • Manage a portfolio of accounts to ensure timely payment and minimize bad debt
  • Prepare and submit monthly reports on collection activity and recovery rates
  • Communicate with customers via phone and email to resolve payment issues and negotiate payment plans
  • Update and maintain accurate records in the company's accounting system
  • Collaborate with the management team to develop and implement strategies to improve collection rates and reduce bad debt

Requirements

  • At least 1 year's experience in credit control, accounts receivable, or a related field
  • Excellent organizational and administrative skills, with a high level of accuracy and attention to detail
  • Ability to work independently and as part of a small team, with a strong focus on customer service
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook
  • Basic understanding of the legal system relevant to credit control, including small claims

What We Offer

The Nigel Wright Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for credit control, we encourage you to apply for this exciting opportunity.