Senior Hospitality Leader
6 days ago
We are seeking an exceptional Senior Hospitality Leader to join our esteemed gastro pub restaurant in Barton. As a key member of the senior leadership team, you will play a pivotal role in driving business performance and upholding the highest standards of hospitality.
About the Role:
As Senior Hospitality Leader, you will be responsible for leading by example, ensuring exceptional customer experiences, and fostering a positive work environment that promotes teamwork and employee development. You will work closely with the management team to drive business growth, implement new initiatives, and maintain operational excellence.
Key Responsibilities:
- Lead service teams during peak periods, providing guidance and support to ensure seamless delivery of exceptional customer experiences.
- Collaborate with the management team to develop and implement strategies that drive business growth, improve efficiency, and enhance customer satisfaction.
- Maintain high standards of customer service, product quality, and staff behavior, adhering to company policies and procedures.
- Foster a positive work environment that encourages teamwork, open communication, and employee development.
- Monitor and control costs, managing labor, stock, and other expenses to achieve budget targets.
Requirements:
- Proven track record in hospitality or related industries, preferably in senior leadership roles.
- Demonstrated ability to lead and motivate teams, promoting a culture of excellence and customer-centricity.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.
- Passion for delivering exceptional customer experiences and driving business success.
What We Offer:
- A competitive salary package up to £35,000 per annum (inclusive of Tronc Tips).
- Free on-site parking and flexible working hours to promote work-life balance.
- Staff meals provided and a pension scheme to support your financial well-being.
- Opportunities for career progression and professional development to help you grow and succeed.
- A dynamic and supportive work environment that values teamwork, innovation, and customer satisfaction.
Location: Our gastro pub restaurant is located in Barton, offering a unique and exciting opportunity to join a successful business with a strong reputation for excellence.
Salary Estimate: Based on industry standards and market rates, we estimate the salary for this role to be around £32,500 - £38,000 per annum, depending on experience and qualifications.
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