Nighttime Retail Operations Manager
1 month ago
About Us
Leadership RoleWe are seeking a highly motivated and experienced professional to fill the position of Nighttime Retail Operations Manager. As a key member of our team, you will be responsible for delivering excellent customer service and driving sales through effective leadership and management.
Salary: £40,000 - £50,000 per annum
ResponsibilitiesAs a Nighttime Retail Operations Manager, your primary responsibilities will include:
- Recruit and develop great talent and capability within the customer assistant team.
- Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
Key Leadership Capabilities
You should possess strong leadership capabilities, including successfully embedding change for lasting commercial impact and results. Additionally, you should be able to coach colleagues to accelerate performance and personal growth.
- Spend time coaching colleagues to accelerate performance and personal growth.
- Recognise high performance and support poor performers to improve.
To be successful in this role, you should have excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders across the store and region.
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