Nighttime Retail Operations Manager

5 days ago


Milton Keynes, Milton Keynes, United Kingdom M&S Full time

About Us

Leadership Role

We are seeking a highly motivated and experienced professional to fill the position of Nighttime Retail Operations Manager. As a key member of our team, you will be responsible for delivering excellent customer service and driving sales through effective leadership and management.

Salary: £40,000 - £50,000 per annum

Responsibilities

As a Nighttime Retail Operations Manager, your primary responsibilities will include:

  • Recruit and develop great talent and capability within the customer assistant team.
  • Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.

Key Leadership Capabilities

You should possess strong leadership capabilities, including successfully embedding change for lasting commercial impact and results. Additionally, you should be able to coach colleagues to accelerate performance and personal growth.

  • Spend time coaching colleagues to accelerate performance and personal growth.
  • Recognise high performance and support poor performers to improve.
Requirements

To be successful in this role, you should have excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders across the store and region.



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