Store Assistant Keyholder

1 week ago


Sheffield, Sheffield, United Kingdom Toolstation Full time

About the Role

We're looking for a motivated and customer-focused individual to join our team as a Senior Store Assistant. As a keyholder, you'll be responsible for leading by example and providing exceptional customer service to our customers.

Key Responsibilities

  • Provide a great customer experience, answering questions and resolving issues in a professional and courteous manner.
  • Check and unpack deliveries, opening and closing the branch, stocking shelves, and maintaining a clean and organized store environment.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
  • Participate in visual merchandising and store displays to create an engaging and welcoming store environment.
  • Contribute to the development of the team by sharing knowledge and best practices.

What We're Looking For

  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the needs of the business.
  • A commitment to maintaining a high level of product knowledge and staying up-to-date with industry trends.
  • A willingness to learn and develop new skills, with a focus on career progression and professional growth.

What We Offer

  • A competitive salary and benefits package, including a bonus scheme and cycle to work scheme.
  • Ongoing training and development opportunities, including access to our Toolstation Academy programmes.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading retailer in the trade and home improvement industry.
  • A chance to develop your skills and experience, with opportunities for career progression and professional growth.

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As an integral part of the Travis Perkins Group, we're committed to delivering exceptional customer service and providing a wide range of products and services to our customers.



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