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Cloud Application and Database Expert

2 months ago

Theale, United Kingdom Idox plc Full time

Cloud Application and Database Expert

About the Role

We are seeking a highly skilled technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Cloud Application and Database Expert, you will be part of a tight-knit team delivering high-quality hosting solutions, ensuring service continuity, and upholding customer satisfaction.

Key Responsibilities

  • Deliver technical solutions to meet customer needs and expectations
  • Collaborate with the team to enhance customer awareness and deliver management information
  • Maintain business continuity and minimize downtime for customers
  • Contribute to forward planning and drive continuous improvement

Requirements

  • Strong technical expertise in cloud applications and databases
  • Experience in hosting services within the public sector market
  • Ability to troubleshoot and resolve technical issues
  • Excellent communication and customer service skills

About Idox

Idox plc is a leading provider of software and services to the public sector. We are committed to delivering high-quality solutions that meet the needs of our customers. As a Cloud Application and Database Expert, you will have the opportunity to work with a talented team and contribute to the success of our business.