IT Support Specialist
4 days ago
Instron Corporation is a leading organization in the materials testing industry, with a strong presence globally. This role will be based at our European headquarters in High Wycombe, UK.
Key Responsibilities- Provide technical support and maintenance to end-users within the organization's computing environment.
- Install, diagnose, repair, maintain, and upgrade all end-user devices and equipment to ensure optimal performance.
Administration and Procurement:
- Manage monthly recurring invoices and contract renewals for IT, including software and hardware maintenance renewals.
- Procure IT-related equipment, including purchase order requisitions.
- Assist with helpdesk and cybersecurity-related reporting.
Operations:
- Perform basic PC imaging and profile setup for new computers.
- Install and deploy software to PCs.
- Patch network devices.
- Monitor helpdesk tickets and escalate to required IT teams or third parties.
- Manage user accounts on various systems.
The ideal candidate will have a college diploma or equivalent work experience, with certifications in IT-related subjects advantageous. Expert technical knowledge of current network and PC operating systems is essential, along with experience with Windows PCs and Operating Systems. Strong interpersonal skills and relationship-building abilities are also required.
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