Car Sales Executive
2 months ago
About Motorpoint Ltd
Motorpoint Ltd is a leading omnichannel car retailer in the UK, offering a wide range of nearly new cars to customers. Our goal is to provide an exceptional customer experience, with a focus on choice, quality, service, and value.
Our Vision
We strive to create a fantastic work environment for our colleagues, which in turn enables us to deliver an outstanding customer experience. This approach fuels the growth of our business and provides opportunities for career development and personal growth.
Job Summary
We are seeking a highly motivated and customer-focused Car Sales Executive to join our team. As a Sales Executive, you will play a vital role in helping us achieve our business goals and delivering exceptional customer service.
Key Responsibilities
- Build Rapport with Customers
Establish a natural rapport with customers in the showroom, understanding their needs and preferences.
Deliver No-Pressure Sales ServiceProvide a no-pressure sales service to customers, identifying and anticipating their needs to ensure a seamless buying experience.
Complete Face-to-Face QuotesComplete face-to-face quotes on chosen and recommended vehicles, ensuring that customers receive the best possible deal.
Upsell Relevant Products and FinanceUpsell relevant products and finance options to customers, ensuring that they receive the best possible value for their money.
Work with the TeamWork collaboratively with the sales team to ensure that sales targets are met and records are broken.
Liaise with Other DepartmentsLiaise with other key departments on site to ensure that customers receive their new car in a same-day service, managing expectations if there is a short delay.
Requirements
- Full UK Driving Licence
A full UK driving licence is essential for this role.
Customer Service ExperiencePrevious experience in a customer service environment is required.
Sales or Target-Driven ExperienceExperience in sales or working to targets would be beneficial.
Ability to Build RapportThe ability to build rapport and understand customer needs is essential.
FlexibilityThe ability to be flexible, including working weekends, is required.
What We Offer
- Paid Time Off
Paid time off every month to do something that makes you happy.
Holiday Entitlement28 days holiday plus days off for your birthday, getting married, or moving house.
Additional HolidaysAdditional holidays for length of service.
Long Service AwardsLong service awards for dedicated employees.
Staff DiscountsStaff discounts on cars and finance options.
My M.O.T PlatformDiscounts and cash back at hundreds of high street retailers and restaurants through our My M.O.T platform.
Smart TechSmart Tech in partnership with Currys.
Cycle to WorkCycle to work scheme.
PensionPension scheme.
HealthcareHealthcare benefits.
Enhanced Parental LeaveEnhanced parental leave policy.
Employee Assistance ProgrammeEmployee Assistance Programme (EAP).
Vocational and Personal Development TrainingVocational and personal development training courses.
Quarterly Team SocialsQuarterly team socials.
Team FeastsTeam feasts.
Scratch Card RewardsScratch card rewards.
Sharesave SchemeSharesave scheme (SAYE).
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