CRM Talent Acquisition Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Propel Full time

Customer-Centric Opportunity

Propel is collaborating with a growing retail company to find new CRM talent to help fuel their growth and reach customer-centric objectives.

The Company

  • This retail company prioritizes exceptional customer experiences, whatever the customer channel.
  • The marketing team plays a crucial role in clear, timely, and personalized customer communications.
  • An opportunity has arisen for new CRM talent to join the team and drive solid email marketing campaigns across a nurtured customer lifecycle.

Key Responsibilities

  • Support CRM communications primarily through email marketing, with potential involvement in other channels.
  • Help with customer segmentation for personalization and tailored campaigns.
  • Nurture customers across their lifecycle, from acquisition welcome journeys to seasonal campaigns like Christmas and retaining customers to the brand.
  • Opportunity for direct line management, though individual contributor roles within the team are also available.

Requirements

  • Prior CRM experience in email marketing and customer lifecycle marketing.
  • Previous retail experience is highly desirable, or similar customer-centric industry experience.
  • An essential attitude is required - the team is collaborative, supportive, and committed to reaching shared objectives.

Practical Information

  • Location: Birmingham area.
  • Work arrangement: office 3 days, home 2 days.
  • Remuneration: up to £45,000 DOE.

Summary

This opportunity is suitable for senior executives looking to step up into management roles or for managers seeking a new challenge. Submit your CV or contact the team directly for more information.



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