CRM Talent Acquisition Specialist
3 weeks ago
Customer-Centric Opportunity
Propel is collaborating with a growing retail company to find new CRM talent to help fuel their growth and reach customer-centric objectives.
The Company
- This retail company prioritizes exceptional customer experiences, whatever the customer channel.
- The marketing team plays a crucial role in clear, timely, and personalized customer communications.
- An opportunity has arisen for new CRM talent to join the team and drive solid email marketing campaigns across a nurtured customer lifecycle.
Key Responsibilities
- Support CRM communications primarily through email marketing, with potential involvement in other channels.
- Help with customer segmentation for personalization and tailored campaigns.
- Nurture customers across their lifecycle, from acquisition welcome journeys to seasonal campaigns like Christmas and retaining customers to the brand.
- Opportunity for direct line management, though individual contributor roles within the team are also available.
Requirements
- Prior CRM experience in email marketing and customer lifecycle marketing.
- Previous retail experience is highly desirable, or similar customer-centric industry experience.
- An essential attitude is required - the team is collaborative, supportive, and committed to reaching shared objectives.
Practical Information
- Location: Birmingham area.
- Work arrangement: office 3 days, home 2 days.
- Remuneration: up to £45,000 DOE.
Summary
This opportunity is suitable for senior executives looking to step up into management roles or for managers seeking a new challenge. Submit your CV or contact the team directly for more information.
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