Credit and Collections Specialist
3 weeks ago
Position Summary
We are seeking a skilled Credit and Collections Specialist to join our team at Long & McQuade Limited. This role involves handling various aspects of account management, ensuring timely payments, and maintaining accurate records.
Key Responsibilities:
- Collect accounts receivable, outstanding rentals, and bad debts
- Approve credits for term and balance forward accounts
- Process credit approvals for consumer and commercial account rentals
- Assist customers with account inquiries and rent-related issues
- Update new contact information for credit customers
- Maintain accurate records of account activities
- Register accounts through the Personal Property Registry
- Analyze Equifax reports and apply their criteria
- Collaborate with Small Claims Courts system
- Regularly update the Store Manager and Account Services Regional Manager on account status
Requirements and Qualifications
- Strong analytical and problem-solving skills
- Detail-oriented and organized with time management
- Excellent communication and interpersonal skills
- Possess high-level customer service skills
- Self-motivated and able to work independently
- Take ownership of tasks and see them through to completion
- Familiarity with Microsoft Office (Excel, Word, Outlook)
- Experience in consumer credit and collections an asset
Compensation and Benefits
The estimated salary for this position is $65,000 - $85,000 per year, based on experience. We offer a comprehensive benefits package, including health and dental insurance, RRSP matching, and paid time off.
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