Healthcare Operations Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Healthcare Operations Specialist to join our team at Welltower. This role plays a pivotal part in the implementation and ongoing support of Yardi Electronic Health Records and eMAR modules.
About the Role:
- Develop and maintain strong relationships with internal and external stakeholders to drive strategic business objectives
- Utilize expertise in designing and optimizing workflows related to electronic health records (EHR)
- Collaborate with AVP, Operations-Business Applications in developing and implementing comprehensive training programs across multiple mediums
- Provide ongoing support addressing issues and continuously optimize workflows
- Work closely with internal support teams to resolve challenges
- Conduct routine audits to ensure users are provisioned in alignment with segregation of duties and audit compliance
- Implement quality assurance processes
- Establish best practices and ensure solution delivery adheres to defined standards
- Communicate regular status updates for senior leadership and stakeholders
- Anticipate and mitigate risks, dependencies, and impediments to facilitate resolutions
About You:
- 7+ years of experience working with Yardi EHR, eMAR, and associated modules is strongly preferred
- 3+ years of experience in technical troubleshooting
- Knowledge of healthcare regulations and compliance requirements
- Familiarity with ICD-10 coding terminology
- Familiarity with medical terminology
- Familiarity with clinical workflow processes and EHR best practices
- Medical billing experience is helpful
What We Offer:
- A competitive base salary of $125,000 per year
- Flexible schedule: Monday-Thursday in office, Fridays optional to work remote
- Competitive Bonus Structure
- Pension Scheme + Profit Sharing Program
- Tuition Assistance Program
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Comprehensive and progressive Medical/Dental/Vision options
About Welltower:
Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers, and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health
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