Spa Therapist
1 month ago
We are seeking a skilled and passionate Spa Therapist to join our team at the stunning St Sidwell's Point in Exeter. As part of Exeter Leisure, you will have the opportunity to showcase your talents in our cutting-edge Leisure Hub.
Responsibilities- Take charge of your daily treatment column, setting up your room and preparing for the day's treatments, prioritizing tasks to ensure smooth delivery to all guests.
- Deliver exceptional customer care, consistently assisting each guest throughout their spa journey.
- Demonstrate respectfulness, patience, and tact to create a welcoming atmosphere for both spa members and guests.
- Approach each guest holistically, focusing on their needs and expectations, and providing personalized treatment and advice.
- Continuously update your skills and knowledge to provide exceptional customer service, recognizing and addressing potential needs for further training or development.
- Contribute to the team's efforts, participating in daily operations, such as reception duties, reservations, and cleaning tasks.
- Work towards common goals, achieving income, sales, and standard targets.
- Manage product and equipment inventory, ensuring a steady supply and maintaining compliance with Health and Safety regulations.
- All-inclusive membership of our 6 leisure centers.
- Eye care voucher scheme.
- Generous employer-contributed Pension Scheme and optional Additional Voluntary Contribution scheme.
- Opportunity to work with recognized spa industry products, such as GAIA Skincare, CND Shellac, and Ashmira Botanica.
- Professional GAIA Skincare product and treatment training.
- Ongoing spa refresher training and development opportunities within the leisure industry.
- Discounted on-site dining at our 'Living Café'.
- Green travel initiatives to support your eco-friendly lifestyle.
We are passionate about making a real difference in people's lives, helping them find balance and tranquility at The Spa at St Sidwell's Point. Our team is dedicated to delivering exceptional experiences, and we seek like-minded individuals to join us.
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