Customer Service Team Member
3 days ago
Located in Solihull, West Midlands, we are seeking an experienced Customer Service professional for a Nationwide family-run business. The role offers a competitive salary of £23,800 - £24,500 + benefits.
We require someone with office and retail experience, now seeking an office position with opportunities to develop their skills.
The successful candidate will be responsible for:
- Answering customer telephone and email queries and complaints efficiently
- Maintaining accurate records and reports
- Assisting with post and ad-hoc duties
Requirements include:
- Effective task management and organisational skills
- Excellent attention to detail and numeracy & literacy
- A clear and confident telephone manner and people skills
- Strong Microsoft skills, including Word, Excel and PowerPoint
- GCSEs in Maths and English at grade B/C 6/5 (or equivalent)
This is a full-time opportunity, working 40 hours per week from Monday to Friday, with one Saturday in three. It offers the chance to progress your career in a successful company.
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