HR Consultant

2 weeks ago

Manchester, United Kingdom Robert Walters Full time

Job Summary:

This is an exciting opportunity to work as an HR Consultant for a well-established HR consultancy in Manchester. As an HR Consultant, you will be responsible for providing legally compliant solutions to clients via telephone in all aspects of HR and Employment Law.

Main Responsibilities:

  • To ensure that personal knowledge of HR and Employment Law is continually updated.
  • To achieve the standards set within the performance framework to support all clients with quality advice in a productive manner within set Service Level Agreements (SLAs) to provide an efficient solution-based advice, through telephone - this will be calling only advice.
  • To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
  • To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.
  • To signpost clients to pre-prepared documents and letters that are available within the HR software.
  • To review, via call advice, client documentation and provide feedback and advise accordingly, taking into consideration their internal terms and conditions on each case.
  • Follow internal protocols for managing and escalating cases where applicable to ensure high quality handovers.
  • To offer the client options regarding utilisation of other products and services we provided and make such recommendations accordingly.
  • To have a high level of knowledge and breadth of employment law and HR matters in order to deal with complex and end to end cases.
  • To support other Consultants coming into the business as requested.
  • To deliver training to colleagues and clients as required.
  • To undertake Welcome Calls with new clients and discuss with them the software, our services and products.
  • To carry out other tasks that are deemed necessary by the Management Team.

Essential Requirements:

  • Ability to build and maintain excellent relationships with our clients
  • A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team and to our clients.
  • Ability to work in a fast-paced environment.
  • Strong time management skills ability to manage own caseload.
  • A dynamic and flexible approach, as well as the ability to work under pressure.
  • Pride in delivering a high-quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions

CIPD Lv.3 and above is desirable, although not essential to be considered - study support to further progress your HR career is given upon completion of the probation period.

If you are a hospitality or care management professional, then my client would be highly interested in your application.

  • HR Consultant

    2 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR ConsultantWe are seeking an experienced HR Consultant to join our team at The Portfolio Group. As an HR Consultant, you will be responsible for conducting HR meetings on behalf of our clients, providing expert advice and guidance on employment law and HR matters.Key Responsibilities:Conduct HR meetings with clients and their employeesProvide...

  • HR Consultant

    6 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR ConsultantJob Purpose:We are seeking a highly skilled HR Consultant to join our team at The Portfolio Group. As an HR Consultant, you will be responsible for conducting HR meetings on behalf of our clients, providing expert advice and guidance on employment law and HR matters.Key Responsibilities:* Conduct HR meetings with clients and their...

  • HR Consultant

    2 weeks ago

    Manchester, United Kingdom Robert Walters Full time

    HR Consultant OpportunityWe are seeking a highly skilled HR Consultant to join our team at Robert Walters. As an HR Consultant, you will be responsible for providing expert HR advice to clients, ensuring exceptional service and delivering top-tier solutions.Key Responsibilities:Provide HR advice to clients, ensuring compliance with Employment Law.Deliver...

  • HR Consultant

    4 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content team, you will be responsible for providing expert advice on employment law and HR matters to our clients and internal stakeholders.Job Purpose:The successful candidate will be responsible for creating commercially focused...

  • HR Consultant

    4 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content team, you will be responsible for providing expert advice on employment law and HR matters to our clients and internal stakeholders.Job Purpose:The successful candidate will be responsible for creating commercially focused...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content team, you will be responsible for creating high-quality, commercially focused employment law and HR content for a range of purposes, including sales materials, subscription websites, and client newsletters.Key...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content Team, you will be responsible for creating high-quality, commercially focused employment law and HR content for a range of purposes, including sales materials, subscription websites, and client newsletters.Key...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content Team, you will be responsible for creating high-quality, commercially focused employment law and HR content for a range of purposes, including sales materials, subscription websites, and client newsletters.Key...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content team, you will be responsible for creating high-quality, commercially focused employment law and HR content for a range of purposes, including sales materials, subscription websites, and client newsletters.Key...

  • HR Consultant

    7 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Purpose: To deliver an expert HR service virtually via platforms such as Microsoft Teams in order to support our clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations.Job Overview: We are looking for...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As an HR Advisor, you will play a key role in providing expert advice on employment law and HR matters to our clients and internal stakeholders.Job SummaryThe successful candidate will have a strong understanding of employment law and HR principles, with...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As an HR Advisor, you will play a key role in providing expert advice on employment law and HR matters to our clients and internal stakeholders.Job SummaryThe successful candidate will have a strong understanding of employment law and HR principles, with...

  • HR Consultant

    2 weeks ago

    Manchester, United Kingdom Robert Walters Full time

    Unlock Your HR PotentialRobert Walters is seeking a talented HR Advisor/Senior HR Advisor to join our team in Manchester City Centre. As a key member of our HR consultancy, you will provide expert advice and guidance to clients on all aspects of HR and Employment Law.Key Responsibilities:Stay up-to-date with the latest HR and Employment Law developments to...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorAt The Portfolio Group, we are seeking an experienced HR Advisor to join our Content team. As a key member of our team, you will be responsible for creating commercially focused employment law and HR content for a range of purposes, including sales, subscription employment law websites, client newsletters, and external PR content.Job...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorAt The Portfolio Group, we are seeking an experienced HR Advisor to join our Content team. As a key member of our team, you will be responsible for creating commercially focused employment law and HR content for a range of purposes, including sales, subscription employment law websites, client newsletters, and external PR content.Job...

  • HR Consultant

    5 months ago

    Manchester, United Kingdom Browne Jacobson Full time

    **Vacancy details**: **HR Consultant**: **Vacancy type** - Specialist **Level** - Mid **Business area** - Business & professional risk **Duration** - Permanent **Hours** - Full Time **Location** - Manchester **Reference number** - HC1 **Job title** - HR Consultant **Team** - HR Services **Vacancy owner** - Jonah Philpott At Browne Jacobson, we’ve...

  • HR Consultant

    5 months ago

    Manchester, United Kingdom Browne Jacobson Full time

    **Vacancy details**: **HR Consultant - Manchester**: **Vacancy type** - Specialist **Level** - Mid **Business area** - Business & Professional Risk **Duration** - Permanent **Hours** - Full time **Location** - Manchester **Reference number** - HRCM **Job title** - HR Consultant **Team** - HR Services - Education **Vacancy owner** - Jonah...

  • HR & Policy Consultant

    5 months ago

    Manchester, United Kingdom Zellis Full time

    **About the role**: The HR and Policy Consultant is a hybrid role supporting both HR Consultants and HR Policy Consultants. Support will be provided for applicants looking for a development opportunity within a fast-growing HR service and software consultancy. As a HR & Policy Consultant you’ll provide consultancy services to Moorepay clients with a full...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content Team, you will be responsible for providing expert advice on employment law and HR matters to our clients and stakeholders.Job Purpose:The successful candidate will be responsible for creating commercially focused employment...

  • HR Consultant

    3 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    Job Title: HR AdvisorWe are seeking an experienced HR Advisor to join our team at The Portfolio Group. As a key member of our Content Team, you will be responsible for providing expert advice on employment law and HR matters to our clients and stakeholders.Job Purpose:The successful candidate will be responsible for creating commercially focused employment...