Exclusive Experience Manager

18 hours ago


London, Greater London, United Kingdom Ministry of Sound Full time

Ministry of Sound is revolutionizing the nightlife scene with the introduction of our VIP Club Experience. We're looking for a seasoned Exclusive Experience Manager to lead the charge in driving membership growth, developing special occasion packages, and creating tailored marketing campaigns to reach our target audience effectively.

As the primary contact for VIP guests, you will promptly address and resolve any issues that arise during their visit, ensuring exceptional service and attention to detail throughout. You will also develop and promote special occasion packages, offering upsell options for birthdays, anniversaries, and other celebrations.

Your key responsibilities will include tracking and reporting on VIP trends, sharing insights with management to refine service offerings, and creating partnerships with local businesses, luxury hotels, restaurants, and corporates to drive business.



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