F&B Supervisor

5 days ago


Manchester, United Kingdom Oak View Group Full time

About the Role

We are seeking a highly skilled F&B Supervisor to join our team at Oak View Group. As a key member of our hospitality services team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our food and beverage services.

Key Responsibilities

  • Supervise a dynamic team of 20-50 staff members on live event days, providing clear briefs and ensuring high standards of service.
  • Collaborate with the Training Manager and Talent Acquisition Manager to recruit and train top-notch team members.
  • Instill a culture of continuous improvement, delegate tasks, and maintain safety standards.
  • Work closely with other departments to deliver outstanding service and environmental sustainability.

Requirements

  • Proven track record of supervising a team within a retail/concessions environment.
  • Experience of supervising in fast-paced settings within stadium, events arena, festival environments or similar.
  • Ability to communicate effectively with employees, co-workers, volunteers, management staff, and fans in a clear, professional, and courteous manner.
  • Ability to make fast operational decisions quickly and under pressure.
  • Problem-solving abilities.

About Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.


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