Residential Conveyancing Specialist
3 weeks ago
Residential Conveyancing Role
We are seeking an experienced Residential Conveyancing Support Professional to join our team in Gateshead. As a key member of our Residential Conveyancing department, you will be responsible for providing exceptional support to our fee earners.
Main Responsibilities:- Client Liaison: Provide quotes for new clients and matters, act as the first point of contact for the department with people from inside and outside the firm.
- Administration: Open new files, ID collection and verification, and collection of monies on account, administer all initial paperwork - liaising between client, Estate Agents, and other Solicitors.
- Case Management: Use case management system effectively to achieve maximum efficiency, including use of to-do lists.
- Communication: Deliver excellent service to clients, agents, and work providers, keeping them informed at every stage of a case.
- Training and Development: Attend training sessions internally and externally when required.
- Escalation: Escalate any expressions of dissatisfaction from clients or work providers to your line manager and, if appropriate, the head of department.
This is an exciting opportunity to join our team and work in a supportive environment with some of the most experienced and talented professionals in the North East.
Estimated salary: £25,000-£30,000 per annum.-
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