Quality Assurance Lead

4 weeks ago


Birmingham, Birmingham, United Kingdom WEA Full time
Job Title:

Quality Improvement and Assurance Lead

Job Summary:

We are seeking a highly skilled Quality Improvement and Assurance Lead to join our National Quality Team. The successful candidate will support the Quality Manager and work closely with the Head of Quality, Curriculum, Learner Delivery and Accreditation teams to further develop and lead our quality assurance processes.

Key Responsibilities:
  1. Collaborate with teams to embed quality processes and performance across the WEA.
  2. Coordinate the collection of evidence through audits and deep dives to inform quality strategies and actions.
  3. Support Curriculum and Delivery teams in preparation for external quality reviews, awarding organisation audits, and preparation for Ofsted.
  4. Contribute to other projects and tasks related to quality and performance across the WEA.
  5. Ensure high integration of quality processes resulting in positive outcomes for learners.
  6. Provide clear analysis of performance that informs and develops quality directives.
  7. Ensure the educational experience for students is of the highest quality and that teachers continue to develop pedagogical approaches and engage with educational technology.
  8. Ensure external quality reviews meet expectations and continue to ensure alignment to awarding organisations, Ofsted, and other stakeholders' expectations.
  9. Inform, influence, and support wider projects, working collaboratively across the WEA.
  10. Experience of Ofsted.
  11. Intellectual ability to analyse complex data and identify trends including current performance measures.
  12. Ability to lead, support, mentor and coach teams and individuals to reach their potential and ensure continuous improvement of quality.
  13. Creative and innovative, with an understanding of educational technology tools and methodologies.
Our Key Competencies for This Role Are:
  1. Accountability
  2. Collaboration
  3. Customer Service
  4. Delivery Focus
  5. Relationship Building
  6. Resilience
  7. Problem Solving
About Us:

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change.

What We Offer:
  1. Enhanced holiday entitlement (30 days, plus bank holidays).
  2. Agile working opportunities.
  3. Life insurance cover.
  4. Employee assistance programme.
  5. Cycle to work scheme.
  6. Eye care vouchers.

We are a values-driven organisation that is committed to making a positive impact on the lives of our learners and the communities we serve. We are proud of our recent OFSTED inspection, which resulted in a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it's like to work here, on our website.



  • Birmingham, Birmingham, United Kingdom Quality Enterprises USA Full time

    Quality Assurance ManagerOur client, a leading company in the pharmaceutical industry, is seeking a dedicated and experienced Quality Assurance Manager to join its team in Birmingham. The successful candidate will be responsible for developing, implementing, and maintaining robust quality assurance policies and procedures.Key Responsibilities:Develop and...


  • Birmingham, Birmingham, United Kingdom Quality Enterprises USA Full time

    Quality Assurance ManagerOur client, a leading company in the pharmaceutical industry, is seeking a dedicated and experienced Quality Assurance Manager to join its team in Birmingham. The successful candidate will be responsible for developing, implementing, and maintaining robust quality assurance policies and procedures.Key Responsibilities:Develop and...


  • Birmingham, Birmingham, United Kingdom Quality Enterprises USA Full time

    Quality Assurance ManagerBirmingham (Office Based)Our client is a leading company in the pharmaceutical industry, committed to delivering high-quality products and services to its customers. The company is seeking a dedicated and experienced Quality Assurance Manager to join its team in Birmingham. The successful candidate will be responsible for developing,...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom Goldman Sachs Group, Inc. Full time

    Job Title: Quality Assurance Team LeadAt Goldman Sachs Group, Inc., we're seeking an experienced Quality Assurance Team Lead to join our growing customer support team. As a key member of our team, you'll play a vital role in upholding our customer support principles of customer focus, process innovation, and risk management.Key Responsibilities:Lead and...


  • Birmingham, Birmingham, United Kingdom Goldman Sachs Group, Inc. Full time

    Job Title: Quality Assurance Team LeadAt Goldman Sachs Group, Inc., we're seeking an experienced Quality Assurance Team Lead to join our growing customer support team. As a key member of our team, you'll play a vital role in upholding our customer support principles of customer focus, process innovation, and risk management.Key Responsibilities:Lead and...


  • Birmingham, Birmingham, United Kingdom Goldman Sachs Group, Inc. Full time

    Job Title: Quality Assurance Team LeadAt Goldman Sachs Group, Inc., we're seeking an experienced Quality Assurance Team Lead to join our growing customer support team. As a key member of our team, you'll play a vital role in upholding our customer support principles of customer focus, process innovation, and risk management.Key Responsibilities:Lead and...


  • Birmingham, Birmingham, United Kingdom Goldman Sachs Group, Inc. Full time

    Job Title: Quality Assurance Team LeadAt Goldman Sachs Group, Inc., we're seeking an experienced Quality Assurance Team Lead to join our growing customer support team. As a key member of our team, you'll play a vital role in upholding our customer support principles of customer focus, process innovation, and risk management.Key Responsibilities:Lead and...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom Compass Group UK & Ireland Ltd Full time

    Quality Assurance LeadCompass Group UK & Ireland Ltd is a leading contract catering company dedicated to creating innovative and user-centric digital solutions. We're seeking an experienced Quality Assurance Lead to join our digital team, working closely with our UK Product Team and offshore Dev Team to ensure new product features are fit for release and of...


  • Birmingham, Birmingham, United Kingdom CV-Library Full time

    Quality Assurance RoleAn automotive component manufacturer with sites across the UK requires a Quality Assurance Specialist to lead and undertake audits across all areas of the business.Suitable for: Quality Assurance Specialist, Quality Systems Engineer, Quality Engineer, Senior Quality Engineer, Quality ManagerThe RoleReporting into the Quality Manager,...


  • Birmingham, Birmingham, United Kingdom Nacro Full time

    Join Nacro's Team as a Quality Assurance OfficerNacro is a leading social justice charity that has been changing lives, building stronger communities, and reducing crime for over 50 years.We are seeking a highly motivated and organized Quality Assurance Officer to support our Quality Assurance & Safeguarding Manager in delivering quality assurance and...


  • Birmingham, Birmingham, United Kingdom Eames Consulting Full time

    Job Title: Apprenticeship Quality Assurance LeadEames Consulting is seeking a highly skilled and experienced Quality Assurance Lead to join our team. As a key member of our Shared Service Team, you will be responsible for developing, implementing, and managing quality assurance processes and standards for all services managed by the team.Key...


  • Birmingham, Birmingham, United Kingdom Eames Consulting Full time

    Job Title: Apprenticeship Quality Assurance LeadEames Consulting is seeking a highly skilled and experienced Quality Assurance Lead to join our team. As a key member of our Shared Service Team, you will be responsible for developing, implementing, and managing quality assurance processes and standards for all services managed by the team.Key...


  • Birmingham, Birmingham, United Kingdom IAC Group Full time

    Quality Assurance EngineerWe are seeking a highly skilled Quality Assurance Engineer to join our team at IAC Group. As a Quality Assurance Engineer, you will be responsible for ensuring the highest quality standards are met in our products and processes.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure compliance...


  • Birmingham, Birmingham, United Kingdom IAC Group Full time

    Quality Assurance EngineerWe are seeking a highly skilled Quality Assurance Engineer to join our team at IAC Group. As a Quality Assurance Engineer, you will be responsible for ensuring the highest quality standards are met in our products and processes.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure compliance...


  • Birmingham, Birmingham, United Kingdom Eames Consulting Full time

    Quality Assurance LeadThe Quality Assurance Lead will be responsible for developing, implementing, and managing quality assurance processes and standards for all services managed by the Shared Service Team. This role will involve building and leading a team of QA professionals, collaborating with various departments and our outsource partners to drive...