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IT Infrastructure Analyst
2 weeks ago
We are looking for a skilled IT Support Analyst to join our Interface Recruitment UK team. As a key member of our IT department, you will be responsible for delivering high-quality technical support and ensuring seamless customer experiences.
Salary Range£28,000 - £35,000 per annum (dependent on experience).
Job Description- Key Responsibilities:
- Proactively resolve user issues, escalating complex problems when necessary.
- Develop and implement effective solutions to improve IT service delivery.
- Work collaboratively with other departments to achieve business objectives.
- Manage workloads, meeting deadlines and notifying the IT Manager of any potential issues.
- Continuously update knowledge and skills to remain current with industry developments.
- Active Directory user and computer administration.
- Windows desktop and server administration.
- O365 administration.
- Exceptional customer service skills.
- Proven experience working within IT service delivery.
- Excellent troubleshooting and problem-solving skills.
- General network administration and troubleshooting, TCP/IP, and WAN/LAN/Wi-Fi.