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Parts Advisor

2 months ago


London, Greater London, United Kingdom Sytner Group Full time
{"title": "About the Role", "content": "

About the role at Sytner Group, we are seeking a motivated and committed Parts Advisor to work with our team at Mercedes-Benz of Stratford. As a Mercedes-Benz Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Mercedes-Benz Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential.

Why Sytner?

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

Our Benefits
  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

For more information around reasonable adjustments and the recruitment process please click here.

About Us

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

"}