Technical Content Specialist
5 days ago
Moffatt & Nichol is a leading global infrastructure advisor specializing in large complex waterfront projects. We are seeking a skilled Software Technical Writer to join our NextPort software team.
This role involves leveraging expertise to craft compelling training and marketing materials that are both informative and engaging. The successful candidate will create clear, comprehensive documentation and training resources, ensuring end users can fully understand and utilize the product.
About Moffatt & Nichol:We are a top-ranked U.S.-based global infrastructure advisor, specializing in the planning and design of facilities that shape and serve our coastlines, harbors, and rivers. Our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets.
Duties and Responsibilities:- Create accurate user documentation by translating complex engineering material into easily digestible content for end users.
- Collaborate with the Corporate Graphics Department to create intuitive diagrams, infographics, and other visual aids that simplify complex technical concepts.
- Ensure consistency across all documentation by adhering to standardized templates, language, and terminology.
- Develop and maintain structured documentation that allows users to quickly find the information they need, improving usability and accessibility.
- Produce well-designed training decks and create how-to videos to facilitate user understanding and product adoption.
- Leverage your understanding of technical solutions to enhance existing marketing content, highlighting key features and overall value propositions.
- Bachelor's Degree in Marketing, English, Communications or related area; required.
- Proven experience as a technical writer in a software or technology environment; required.
- Strong ability to translate technical concepts into user-friendly documentation; required.
- Proficiency in using documentation tools and graphic software; required.
- Experience creating training materials, including presentations and video content; required.
- Exceptional attention to detail and organizational skills.
- Experience working cross-functionally with engineers, graphic designers, and marketing teams; required.
The estimated salary range for this position is $121,959 to $149,061 based on years of experience, level of education obtained, professional registration, and meeting required qualifications.
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