Senior Account Manager

6 days ago


London, Greater London, United Kingdom Air Partner Full time
Job Title: Senior Account Manager

Welcome to Air Partner, a leading international aviation services group. We're seeking an experienced Senior Account Manager to join our team in Gatwick/London office on a hybrid model.

As a Senior Account Manager, you will be responsible for delivering revenue and profitability in accordance with your agreed targets and maintaining high earning accounts. You will need to demonstrate proven proactive sales ability, passionate about creating exceptional customer experiences, smart procurement techniques, creative presentation of offers, insightful closing techniques, and robust administration with the flight planning arrangements.

Key Responsibilities:
  • Achieve targets set for each financial year
  • Assist the Manager with implementing and progressing the Departmental strategy
  • Provide support to the team in all aspects of day-to-day trading
  • Maintenance and growth of existing commercial jets client base
  • Provide a best-in-class customer experience
  • Research relevant industry data to create new sales leads and opportunities
  • Build new business for Air Partner in a competitive market
  • Manage and maintain high service levels on demanding accounts
  • Occasional out-of-hours work and contractability often in pressured, time-sensitive situations
  • Manage, support, and mentor any junior team members
  • Assist with departmental growth – recruitment, induction, onboarding, and training of new team members
Candidate Requirements:
  • Previous proven experience in a broking role
  • Good understanding of changing markets both in operators and clients
  • Customer-focused with good people skills and the ability to form relationships with key individuals
  • Ability to anticipate and outmaneuver rivals in competitive tenders
  • Ability to generate consistent GP for the company and meet challenging targets
  • Excellent time management skills to ensure rigorous contract and project deadlines are met
  • Numerate, efficient, and accurate
  • Must be competitive, highly motivated, and hungry to win business

Air Partner is an international aviation services group established in 1961. We're a key player in the Wheels Up family, soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner.

We provide world-class aircraft charter services and aviation safety and security solutions, serving industry giants, commerce champions, governments, and private jetsetters. Our Charter Division comprises group charter, private jets, cargo, and specialist services.

We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. If you're thinking, 'That's the place for me' – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer, we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.

A virtual interview is the next step, where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.

We encourage applications from every background, so if you're ready to make your career take off, check us out at Your next adventure is just a click away



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