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Service Manager

2 months ago

Heckmondwike, Kirklees, United Kingdom Radis Full time

Radis Community Care is seeking a dedicated Service Manager to support our Extra Care scheme in Heckmondwike. As a key member of our team, you will play a vital role in promoting a caring environment for our customers, ensuring they receive high-quality care tailored to their individual needs.

About the Role

As a Service Manager, you will be responsible for overseeing the delivery of care services, ensuring compliance with company, local, and national standards. You will work closely with the Area Manager to assess individuals referred for housing, care, and support services, developing personalized support plans in conjunction with relevant professional agencies and the tenant's family or representative.

You will also assist the Area Manager in preparing rosters to ensure sufficient staff are available at all times, deployed efficiently and effectively to meet the needs of our tenants. Additionally, you will participate in the on-call rota and provide cover for care and Radis' housing-related support duties when emergency cover is required.

Benefits of the Role

  • Nest pension with contributions from Radis
  • Opportunities for career progression
  • Structured induction and support for new starters
  • Recommend a friend scheme with minimum payment of £100 per recommendation
  • Minimum 28 days annual leave for full-time contracts

Requirements for the Role

You will have substantial experience in providing care and support services for vulnerable adults, with previous supervisory or management experience. You will hold an NVQ Level 3 in Health and Social Care, working towards Level 5, and possess good commercial acumen, committed to setting and maintaining high standards with good IT skills.

Radis Community Care is an Equal Opportunities Employer, welcoming applicants from all sections of the community.

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community-based social care and support for thousands of vulnerable adults and children in England and Wales. We care for a range of service users, including the elderly and those with physical and/or learning disabilities, providing tailored support to meet their individual needs.