Operations Manager

21 hours ago


Cheltenham, Gloucestershire, United Kingdom Creed Foodservice Full time

**Job Title: Operations Manager**

**Salary:** £45,000 - £55,000 per annum depending on experience.

We are seeking an experienced Operations Manager to lead our Butchery team at Creed Foodservice. The successful candidate will be responsible for leading a team of 3-10 people within the department and supporting the Head of Butchery and Butchery Production Manager to recruit, train and develop the team.

The ideal candidate should have excellent leadership skills, ability to manage multiple priorities and deliver results on time. They will also be responsible for ensuring all orders are correctly packaged and loaded onto vehicles on a weekly basis, and will ensure compliance with Health and Safety, Food Hygiene, HACCP requirements.

**Key Responsibilities:**

  1. Assist the Head of Butchery and Butchery Production Manager in recruiting, training and developing the team for new positions and succession planning.
  2. Contribute to a diverse, inclusive, solutions-oriented and customer service-focused culture through coaching and mentoring the team and encouraging two-way communication.
  3. Ensure that the department demonstrates professionalism and delivers an awesome customer experience to both internal and external customers.
  4. Coach, mentor and support the team, provide feedback, review recognition and issues raised.
  5. Conduct team briefs, return to work interviews, staff searches, 121s, induction and absence reviews in line with company policies and procedures.
  6. Maintain all butchery-related equipment in a safe and satisfactory condition, adhering to manufacturers' recommendations and prevailing legislation.
  7. Ensure that cleanliness and standards are always maintained within the Butchery, in line with company policies, Safe Systems of Work, Health and Safety, Food Hygiene, HACCP requirements.
  8. Provide management cover for operational colleagues during their absence.
  9. Share ideas and knowledge that will contribute to innovative ways of working that improve company performance and employee engagement in line with the business strategy.
  10. Disclose any evidence of product safety, legality, quality or integrity issues.
  11. Report all accidents and promote best practices in Health and Safety and contribute to ensuring a safe working environment for all employees, workers, and visitors on site.

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