Customer Service Team Member

4 weeks ago


Kent, United Kingdom Vertical Advantage Full time
Job Description

Vertical Advantage is seeking a skilled Customer Service Team Member to join their team in Kent.

Salary: £26,000 - £28,000 per annum.

The ideal candidate will have a strong background in customer service, excellent administrative skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Handling general reception duties and liaising with visitors and hauliers.
  • Managing customer emails and enquiries efficiently.
  • Inputting high volumes of customer orders daily with accuracy and attention to detail.
  • Supporting the Customer Services Manager with administrative tasks.

Requirements:

  • Previous experience as an Office Administrator or Customer Services Administrator.
  • Strong knowledge of office and administrative procedures and systems.
  • A welcoming, friendly, and professional attitude.
  • Excellent communication skills, both spoken and written.
  • Ability to work independently under pressure in a high-volume task environment.

Benefits:

  • Pension scheme.
  • 25 days annual leave.
  • Competitive salary.


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