Customer Service Representative

2 days ago


Penarth, Vale of Glamorgan, United Kingdom Betfred Group Full time
About Betfred

Betfred Group has been on a remarkable journey, evolving from humble beginnings to becoming a world-renowned bookmaker. Established in Manchester in 1967, our vision remains clear: delivering unparalleled entertainment experiences worldwide.

Working in our retail teams, you'll enhance customer experiences every day. From gaming machines to sports offerings, you'll need to stay up-to-date on our products and services. This will help create a welcoming environment where customers' experiences are enjoyable and responsible.

  • Engaging customers with expert knowledge of our products and promotions.
  • Collaborating as a team player – improving the customer experience is key.
  • Following our Think 25 policy and adhering to age verification processes.

We're committed to helping you achieve your goals. To start your Betfred journey, we offer a structured training programme designed to help you settle into your new role quickly. By the end of this programme, you'll be ready to manage the shop and succeed as an Assistant Sales Manager.

  • Flexible working arrangements, including evenings, weekends, and public holidays when required.
  • Outstanding customer service skills and the ability to engage all customers.
Benefits
  • Bonuses and incentives for excellent performance.
  • Retail discount vouchers and more.


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