Data Centre Security Specialist

3 weeks ago


Hayes, Greater London, United Kingdom ICTS Europe Full time
Data Centre Control Room Operative Role

We are seeking a skilled and reliable Control Room Operative to join our team at ICTS Europe. The successful candidate will be responsible for monitoring alarms and coordinating security responses in our Data Centre client's sites in the Hayes and Hillingdon area.

The ideal candidate will have experience working in alarm monitoring in a multi-functional control room and possess excellent written and verbal communication skills. They will be able to remain calm and professional under pressure and have the ability to deliver high-quality incident reports.

The successful candidate will also have competent IT skills, including MS Word, Excel, Outlook, and web applications, and a five-year checkable history and references. Full training, uniform, and health and safety equipment are provided, and the successful candidate will also have access to a range of employee benefits.

Key Responsibilities
  • Monitor alarms and coordinate security responses
  • Work a 4 on / 4 off shift pattern, encompassing both days and nights
  • Meet performance targets for alarm response
  • Proactively identify risk and escalate any concerns
  • Liaise with emergency services based on fire, intruder, and duress alarm activations
Requirements
  • Experience working in alarm monitoring in a multi-functional control room
  • Excellent written and verbal communication skills
  • Ability to remain calm and professional under pressure
  • Competent IT skills, including MS Word, Excel, Outlook, and web applications
  • Five years' checkable history and references
What We Offer
  • Full training, uniform, and health and safety equipment
  • Access to a range of employee benefits, including a personal pension scheme, health insurance scheme, discount shopping platform, employee assistance programme, staff recognition scheme, and cycle to work scheme


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