Debt Recovery Coordinator
1 day ago
We require a Debt Recovery Coordinator to join our team in Bournemouth. The successful candidate will be responsible for managing the company's debt recovery processes, including processing receipts, allocating cash, and chasing overdue accounts.
Key Responsibilities:- Process and allocate receipts for Bacs & Cheques
- Take payments over the phone & process card payments on the PDQ machine and on the in-house system
- Reconcile unallocated cash
- Credit check new applications & requests for credit limit increases using Experian / Top Service
- Open new accounts
- Chase overdue accounts by telephone/email
- Answer incoming calls from Branches & Customers
- Update and maintain notes on the system when a customer or branch calls
- Maintain accurate records of all chasing activity
- Must have experience in Credit Control or have good telephone skills to learn
- Be methodical, have good attention to detail and able to multi-task
- Must have knowledge of Excel & Word
- Be able to work and support team members and use own initiative
- Good admin skills and able to work quickly, efficiently and effectively
- Competitive Salary: £24,500 per annum, plus Annual Bonus
- Good Company Pension Scheme – company contributes 6%
- Life insurance attached to the Pension (death in benefit)
- Off Road Parking
- 35 hours a week (9am to 5pm – lunch 12am to 1pm) / change to cover office
- 23 days holiday plus bank holidays
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