Part Time Retirement Living Administrator

2 weeks ago


Waterlooville, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking an exceptional Part Time Lodge Manager for our retirement development. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.

You'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

Responsibilities
  • Manage the maintenance of the property, ensuring it remains safe and secure for Home Owners
  • Provide exceptional customer service to Home Owners, addressing their queries and concerns in a professional and courteous manner
  • Liaise with a range of customers and suppliers, including contractors and local authorities
  • Schedule maintenance and repairs, ensuring minimal disruption to Home Owners
  • Organise activities and events for Home Owners, promoting a sense of community and social interaction
Requirements

To succeed in this role, you'll need:

  • A background in administration and customer service
  • Excellent communication and interpersonal skills
  • The ability to work independently and as part of a team
  • Good organisational and time management skills
  • An outgoing and friendly personality, with a passion for delivering exceptional customer service
What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work


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