Part Time Retirement Living Administrator
2 weeks ago
We are seeking an exceptional Part Time Lodge Manager for our retirement development. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.
You'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
Responsibilities- Manage the maintenance of the property, ensuring it remains safe and secure for Home Owners
- Provide exceptional customer service to Home Owners, addressing their queries and concerns in a professional and courteous manner
- Liaise with a range of customers and suppliers, including contractors and local authorities
- Schedule maintenance and repairs, ensuring minimal disruption to Home Owners
- Organise activities and events for Home Owners, promoting a sense of community and social interaction
To succeed in this role, you'll need:
- A background in administration and customer service
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- Good organisational and time management skills
- An outgoing and friendly personality, with a passion for delivering exceptional customer service
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
- Immensely rewarding work
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