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IT Systems Specialist
2 months ago
We are seeking a highly skilled and experienced IT Specialist to join our dynamic team at In Technology Group Limited. As an IT Specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure, providing top-notch technical support, and leading exciting projects that drive our business forward.
Key Responsibilities- Technical Support: Provide first and second-level technical support to our users, resolving hardware, software, and network issues in a timely and efficient manner.
- Infrastructure Management: Install, configure, and maintain computer systems, servers, and network equipment to ensure our IT landscape is robust, secure, and efficient.
- System & Server Administration: Manage user accounts and permissions, monitor system performance, and ensure our IT services are always up and running.
- Network Management: Design, implement, and manage LAN/WAN networks, ensuring seamless connectivity and troubleshooting any issues that arise.
- Security Management: Protect our data and systems with cutting-edge security measures, regular audits, and vulnerability assessments.
- Backup and Recovery: Safeguard our data with reliable backup and disaster recovery plans, maintaining data integrity at all times.
- Project Management: Lead and contribute to IT projects, from system upgrades to new implementations, ensuring they are delivered on time and within budget.
- Documentation: Keep our IT documentation precise and current, and provide training and support to end-users.
- A Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 2 years of experience in IT support or system administration.
- Proficiency with Windows, Linux, and macOS operating systems.
- Experience with network protocols like TCP/IP, DNS, and DHCP.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Skills in virtualization technologies such as VMware or Hyper-V.
- Knowledge of scripting languages like Python, Bash, or PowerShell.
- Experience with database management systems like MySQL, PostgreSQL, or SQL Server.
- Strong problem-solving abilities and analytical skills.
- Excellent communication and interpersonal skills.
- The ability to work independently and collaboratively as part of a team.
- IT certifications such as CompTIA A+, Network+, Security+, or relevant vendor-specific certifications (e.g., Microsoft, Cisco, AWS).
- Experience in managing enterprise-level security solutions and practices.
