Energy Solutions Specialist

3 weeks ago


London, Greater London, United Kingdom British Gas Full time

About Us

At British Gas, we're a family of brands revolutionising how we power the planet. Our mission is to create an energy system that doesn't rely on fossil fuels and make a positive impact in our communities.

We do energy differently – we make it, store it, move it, sell it, and mend it. With over 21,000 colleagues across the UK, we're one team of energisers working towards a greener, fairer future.

Your Role

We need Service & Repair engineers to join our team of experienced Gas Engineers. As a key member of our team, you'll play a pivotal part in ensuring our customers receive same-day fixes for their homes.

As a Service & Repair engineer, your primary responsibility will be to represent British Gas in customers' homes, providing exceptional service and support. You'll work closely with our managers, mentors, and engineer colleagues to ensure seamless delivery of our services.

Key Responsibilities

  • Attend annual service visits or complex breakdowns to provide expert solutions
  • Represent British Gas in customers' homes, delivering outstanding customer experiences
  • Work collaboratively with colleagues to resolve issues efficiently

What We're Looking For

  • A natural focus on providing exceptional customer experiences
  • Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
  • 3 years qualified experience of fault finding and diagnosis
  • Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

Why Join Us?

We're not a perfect place, but a people place. Our priority is supporting all our colleagues' different realities. Life is about more than work, and we get it. Our total rewards are designed to give you flexibility to choose what you need, when you need it.

We estimate the salary for this role to be around £43,733 (base salary) + up to £6,000 London weighting allowance, plus uncapped OTE (£60,000). This includes a realistic expectation through our fantastic field reward scheme.



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