ServiceNow Platform Architect

4 days ago


Bristol, Bristol, United Kingdom CV-Library Full time

At CV-Library, we're seeking a skilled ServiceNow Platform Architect to join our team in Bristol. This exciting opportunity comes with an estimated salary of £40,000 - £60,000 per annum.

Job Overview:

This role is ideal for someone with experience in configuring and customising ServiceNow modules to meet ITSM and business process requirements.

Key Responsibilities:
  • Configuration & Customisation: Configure and customise ServiceNow modules to meet ITSM and business process goals.
  • Platform Administration: Manage the day-to-day administration of the ServiceNow platform, including user roles, permissions, and performance optimisation.
  • Collaboration: Work closely with stakeholders and users across the business to understand their needs and translate them into effective ServiceNow solutions.
  • Integration: Develop and maintain integrations between ServiceNow and other enterprise systems to streamline workflows and enhance data sharing.
  • Process Improvement: Analyse, configure, and implement process automation and service delivery improvements using ServiceNow.
Requirements:
  • A deep understanding of ServiceNow modules, including Incident, Problem, Change, Knowledge, and Asset Management.
  • Familiarity with the ITIL framework and ITSM best practices.

The successful candidate will be required to travel to Bristol 3 days a week and work 2 days remotely.



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