ICT Support Specialist
3 weeks ago
Company Overview
We Manage Jobs (WMJobs) is seeking a highly motivated and skilled ICT support specialist to join our team at Wheelers Lane Technology College. This fixed-term contract will last for 2 years, with the successful candidate working 5 hours per week during term time only.
Salary
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. This position is covered by Part 7 of the Immigration Act (2016), requiring the ability to speak fluent English.
Job Description
As an ICT support specialist, you will provide first-line IT support for Windows operating systems and Microsoft 365 applications in schools. You will troubleshoot and resolve hardware and software issues on-site and remotely, assisting staff and students with setup, installation, and configuration of ICT equipment. Accurate records of support requests must be maintained, and collaboration with senior technicians is essential for escalating complex issues when necessary. Routine checks and maintenance of ICT equipment across multiple school locations are also required.
Required Skills and Qualifications
To be successful in this role, you will need excellent communication and problem-solving skills, as well as experience working with Windows operating systems and Microsoft 365 applications. A strong understanding of ICT equipment and the ability to maintain accurate records are also essential.
Benefits
We offer a warm and friendly school community, the support of a strong and ambitious governing body and senior leadership team, and ongoing training and support with your career advancement. If you are passionate about providing excellent ICT support and working with a talented team, we encourage you to apply for this exciting opportunity.
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