Automotive Claims Specialist

3 weeks ago


Bradford, Bradford, United Kingdom Resolve Recruitment Services Full time
Job Title: Technical Claims Specialist

At Resolve Recruitment Services, we are seeking a skilled Technical Claims Specialist to join our team. As a Technical Claims Specialist, you will be responsible for dealing with claims and incoming telephone enquiries received from customers, dealerships, and end users. Your primary goal will be to provide a consistently superior customer service experience by meeting or exceeding our customer's expectations.

Key Responsibilities:
• Authorise claims and negotiate claims payments for mechanical breakdown, parts, and labour rates.
• Process claims proactively and efficiently within the limits of authority and in line with company policy.
• Ensure claimants are informed of the status of the claim, where a claim is rejected or adjusted.

Requirements:
• Expert technical knowledge of mechanical breakdown, parts, and labour rates.
• Ability to work flexibly from home and in the Bradford offices once training period has been completed.
• Strong communication and customer service skills.

About Us:
Resolve Recruitment Services is a leading recruitment agency specialising in the automotive industry. We are committed to providing our clients with the highest quality candidates and our candidates with the best possible service. If you are a motivated and experienced Technical Claims Specialist looking for a new challenge, please apply today.

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