Currency Exchange Advisor

4 days ago


StratforduponAvon, Warwickshire, United Kingdom Travelex Deutschland Gmbh Full time

About Us

We are Travelex Deutschland GmbH, a leading provider of travel money solutions. Our team at Tesco Stretford is dedicated to delivering exceptional customer service and helping our customers achieve their travel goals.

Job Summary

This role offers a unique opportunity to join our dynamic team and contribute to the success of our business. As a Currency Exchange Advisor, you will be responsible for processing daily online FX requests and deliveries, implementing best practice legal and regulatory standards, and providing exceptional customer service.

Key Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
  • Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
  • Delivering on key performance goals both procedural, operational and customer focused.
  • Utilising your keen eye for detail to process daily online FX requests and deliveries.
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

Benefits and Compensation

  • A competitive salary of £12.50 per hour + a monthly bonus.
  • A wide range of insurances including Private Medical, Dental, and Critical Illness.
  • Employee wellness programs offering guidance and tips on physical, mental, and financial wellbeing.
  • A wide range of employee discounts provided by Bravo Benefit.
  • Flexible hours and shift patterns to suit a variety of lifestyles.
  • 25 days holiday (pro-rata) plus bank holidays.
  • Pension with a great Pension Provider – Scottish Widows.

What We Offer

  • The opportunity to work with a leading provider of travel money solutions.
  • A dynamic and supportive team environment.
  • The chance to develop your skills and expertise in the field of travel money.

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