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Housekeeper

2 months ago

Bradford, Bradford, United Kingdom Anchor Hanover Full time
Job Title: Housekeeper

We are seeking a reliable and detail-oriented Housekeeper to join our team at Anchor Hanover. As a Housekeeper, you will be responsible for ensuring the cleanliness and safety of our locations, providing excellent customer service, and working collaboratively with our team to deliver high-quality care and support.

Responsibilities:
  • Ensure the cleanliness and safety of our locations, including communal areas and customer homes.
  • Use cleaning products effectively, following instructions and health and safety procedures at all times.
  • Provide excellent customer service, responding to customer needs and concerns in a professional and respectful manner.
  • Work collaboratively with our team to deliver high-quality care and support, including supporting customers with daily living tasks and providing emotional support.
  • Maintain accurate records of cleaning schedules, customer interactions, and any issues or concerns.
Requirements:
  • Customer service NVQ2 or equivalent experience.
  • Previous cleaning experience and knowledge, including the use of cleaning products and equipment.
  • Ability to work independently and as part of a team, prioritizing tasks and managing time effectively.
  • Strong interpersonal and empathy skills, with a friendly and approachable personality.
  • Understanding of data protection and confidentiality, as well as health and safety procedures in the workplace.
What We Offer:
  • A competitive hourly rate of £12.
  • Ongoing training and development opportunities, including leadership pathways and career progression.
  • A supportive and collaborative team environment, with opportunities for socialization and team-building.
  • Access to our gym, fitness, and wellbeing discounts, as well as mental health support and flexible working options.
  • A pension plan, with employer matching, and quick and easy pension transfer service.
  • Discounts on shopping, holidays, phones, technology, and more.

We are committed to providing a safe and supportive work environment, and we welcome applications from candidates who share our values and commitment to delivering high-quality care and support.