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Experienced Event Logistics Manager

1 month ago

London, Greater London, United Kingdom Accor Full time
Company Overview

Raffles London at The OWO is a luxury hotel that unites the allure and heritage of Raffles with one of the world's most historic addresses. Our Grade II* listed Edwardian building has been transformed into 120 rooms and suites, along with a collection of 85 exceptional branded residences.

Salary & Benefits

Our salary for this role is estimated to be around £45,000 - £55,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including 28 days holiday, staff meals, free dry cleaning for uniform, and an employer pension contribution of 3%.

Job Description

We are seeking an experienced Event Logistics Manager to join our Food & Beverage Department. As a key contact for contractors and clients, you will be responsible for managing the day-to-day operation from a logistical perspective. This includes ensuring all employees have proper supplies, equipment, and uniforms, as well as providing feedback to senior management on junior team members and agency staff.

You will also be responsible for performing other duties as required or assigned, including working in a different department or restaurant than usually assigned. You must be able to attend to our guests' and contractors' needs while assisting the management team in building and sustaining a positive culture within the team.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A proven track record of providing high levels of service under pressure;
  • Exceptional communication and customer service skills, both written and spoken;
  • An understanding and willingness to contribute to a 24-hour operational schedule when required;
  • The ability to assist in the creation and management of a department with a positive culture resulting in guest satisfaction and a high team member retention rate;
  • At least two year's experience working in the position as either Event Operations Head Porter or Event Logistics Supervisor in a five-star property;
  • A full understanding of event function sheets and the ability to plan team member tasks in line with client requirements.
Why Choose Us?

At Raffles London at The OWO, we offer a unique work environment that values individuality and creativity. We believe in being kind, happy, confident, and having a purpose, and we strive to make a tangible impact on our business. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.